Loading BlackButterflyMarket…
Loading BlackButterflyMarket…
Whether it's about an order, a vendor account, or you just want to say hi our support team replies fast, and it's always a person on the other end.
Our customer support team is available Monday to Friday, 8am-6pm GMT. For urgent matters, reach out via WhatsApp.
Sign in to message our support team directly, attach your order details, and follow every reply in one thread.
We typically respond within a few hours over WhatsApp or email WhatsApp is usually the quickest if it can't wait.
No BlackButterflyMarket is an online marketplace connecting you with verified vendors across Ghana, so there's no single physical shop. Everything is ordered online and delivered to you.
Check the order first on your Orders page, then message us on WhatsApp or open a support ticket and we'll sort it out under our Returns & Refunds policy.
Yes — create a free vendor account, pass our verification, and start listing. No upfront fees, ever.
Message us on WhatsApp for the fastest reply, or drop an email if it can wait.
Already have an account? Track a support ticket.